Power of attorney performance

April 2016 - March 2017

Number of requests received / registered expedited powers of attorney

Our target is to register 100% of expedited powers of attorney 'on cause shown' within 2 working days of the request for expediting

April May June July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
No. requests received 98 58 68 60 101 140 129 124 63 93 66 23 1023
No. expedited within 2 days 25 27 22 29 67 58 47 30 13 14 19 0 351
Actual % achieved 26% 47% 32% 48% 66% 41% 36% 24% 21% 15% 29% 0 34%
No. expedited Within 5 days 0 0 0 0 0 0 72 112 62 72 61 11 390
Actual % achieved 0 0 0 0 0 0 56% 83% 99% 77% 92% 48% 78%

Figures include requests received both verbally and in writing. Most written requests are included in the generality of the covering letter received when the document is lodged and owing to high volumes such requests are not readily identified. It is recommended that where an expedited service is required that such request is made by e-mail or by telephone