Contact Us

The office is open from 9.00am to 5.00pm Monday to Friday. If your enquiry is in relation to a Scottish power of attorney (PoA) or an application made under the Adults with Incapacity (Scotland) Act 2000, you can get in touch with us in a variety of ways:

Visiting us:

Our services are available from 9.00 a.m. to 5.00 p.m. Monday to Friday. We are happy to welcome members of the public to our building to visit or meet us. We operate an appointment system as this ensures that a suitable meeting space is available and that an appropriate person is on hand to assist with your enquiry. If you wish to arrange an appointment please telephone or email us.

If you wish to hand deliver correspondence to us you can use our post box located outside the main door.  Please note that we do not provide a PoA checking service, as all checks are carried out during the registration service.

We will be closed on the following dates in 2024 for staff training and local / public holidays:

Jan Feb Mar April May June
1,2 14 29 1 6
July Aug Sept Oct Nov Dec
1 5 9

2, 24*,

*Denotes half day

E-mailing or phoning us:

Scottish Power of attorney enquiries
Registration service and EPOAR enquiries.
Current processing times
Expedited registration service

01324 678300 and press option 1

Investigation enquiries
General & case related investigation enquiries, making referrals
01324 678300 and press option 2
Applications for guardianship & intervention order enquiries
New applications for guardianship or intervention orders
01324 678300 and press option 3
Guardianship & intervention order enquiries
Inventory, management plans, and applications to buy/sell property, gifts, renew your order
Simplified, annual & final accounts, applications for discharge

01324 678300 and press option 4

Systems enquiries
Technical issues in setting up EPOAR
01324 678300 and press option 5
Access to funds scheme enquiries
General application & case related enquires
01324 678300 and press option 6
Accountant of Court 01324 678300 and press option 7
Not sure who to contact?
General enquiries
01324 678300 and press option 0
Communications enquiries
Website, leaflets, outreach, customer engagement

Writing to us:

The Office of the Public Guardian
Hadrian House
Callendar Business Park
Callendar Road

DX 550360 Falkirk 3

X (formerly known as Twitter): @OPGScotland