Contact Us

The office is open from 9.00am to 5.00pm Monday to Friday. If your enquiry is in relation to a Scottish power of attorney (PoA) or an application made under the Adults with Incapacity (Scotland) Act 2000, you can get in touch with us in a variety of ways:

Visiting us:

Our services are available from 9.00 a.m. to 5.00 p.m. Monday to Friday. We are happy to welcome members of the public to our building to visit or meet us. We operate an appointment system as this ensures that a suitable meeting space is available and that an appropriate person is on hand to assist with your enquiry. If you wish to arrange an appointment please telephone or email us.

If you wish to hand deliver correspondence to us you can use our post box located outside the main door. Please note that we do not provide a PoA checking service, as all checks are carried out during the registration service.

We will be closed on the following dates in 2023 for staff training and local / public holidays:

Jan	Feb	Mar	April	May	June
2,3	7		7,10	1,8

July	Aug	Sept	Oct	Nov	Dec
3	7	11			4, 22*, 25,26

*Denotes half day

E-mailing or phoning us:

Scottish Power of attorney enquiries Registration service, EPOAR enquiries & amendments. Current processing times Expedited registration service	01324 678300 and press option 1 OPG@scotcourts.gov.uk webpage
Investigation enquiries General & case related investigation enquiries, making referrals	01324 678300 and press option 2 POA-INV@scotcourts.gov.uk webpage
Applications for guardianship & intervention order enquiries New applications for guardianship or intervention orders	01324 678300 and press option 3 opgorders@scotcourts.gov.uk
Guardianship & intervention order enquiries Inventory, management plans, and applications to buy/sell property, gifts, renew your order Simplified, annual & final accounts, applications for discharge	01324 678300 and press option 4 opgorders@scotcourts.gov.uk webpage
Systems enquiries Technical issues in setting up EPOAR	01324 678300 and press option 5 epoar@scotcourts.gov.uk
Access to funds scheme enquiries General application & case related enquires	01324 678300 and press option 6 opgatf@scotcourts.gov.uk webpage
Accountant of Court	01324 678300 and press option 7 webpage
Not sure who to contact? General enquiries	01324 678300 and press option 0 OPG@scotcourts.gov.uk
Communications enquiries Website, leaflets, outreach, customer engagement	01324 678316 01324 678334

Writing to us:

The Office of the Public Guardian
Hadrian House
Callendar Business Park
Callendar Road
Falkirk
FK1 1XR

DX 550360 Falkirk 3

Public Guardian@OPGScotland