News

Update on power of attorney submissions

Jul 19, 2016

There is a waiting period before your power of attorney (PoA) can be processed and returned to you.

  • EPOAR submissions: 46 business days waiting period, we are working on PoAs received on 11 May 2016.
  • Manual submissions: 75 business days waiting period, we are working on PoAs received on and around 30 March 2016.

If there is a genuine urgency, we will expedite the registration of a PoA 'on cause shown'. We ask that people respect this service and only use it in cases of true urgency to avoid defeating its purpose.