If you experience issues when trying to open our PDF documents it’s likely you will receive the error message below.
![](/images/librariesprovider3/home_page/pwaitdd6f7a57cf924ec7bd96b8f368d1e3c7.png?sfvrsn=a5784b31_1)
If you receive this message please download the document by following our guidance:
- Right click on the document and select 'Save link as'
- To ensure the document opens in the Adobe software, start Adobe Acrobat Reader DC then select File > Open and navigate to your downloaded document.
(Adobe Acrobat Reader DC
software can be downloaded if you don’t have it.)