This week we will process the following PoAs:
- Electronic (EPOAR) submissions received around 08/01/2025
- Postal
submissions received around 08/01/2025
We appreciate the wait time position is far from ideal and we are taking steps to reduce the backlog. For more information, please see our update on the PoA wait time.
An expedited registration service is available for PoAs that are to be processed urgently. We do not charge an additional fee for using this service. Expedited requests are currently taking around ten working days to process.
The examples below outline the type of urgent situations that meet the criteria of the expedited registration service. The granter:
- has subsequently lost capacity and urgent decisions require to be
made.
- has been
admitted to hospital and urgent action requires to be taken.
- requires to be
moved from hospital with a care package or into a care home.
- is at risk of
financial harm as they cannot act in their own interests to pay bills, care
fees etc.
- has been
discharged from hospital and a financial assessment is to be undertaken.
Please note that if an EPOAR submission is to be expedited, you must complete the full process including paying the fee before requesting the PoA is considered for expedited processing.
There is no need to contact us to ask for the status of the PoA, as this may inadvertently delay the PoA from being processed on time.