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  1. We will be observing the national day of mourning on the day of Her Majesty Queen Elizabeth II funeral. Given this, our office will be closed on Monday 19 September 2022. Apologies for any inconvenience caused
  2. Unfortunately, we are experiencing some technical difficulties today, which we are working hard to rectify. This means that we have limited access to our systems. We apologise for any inconvenience caused
  3. Unfortunately our account notification letters are being issued later than normal. We are working through the letters and will issue them as soon as we can. We are sorry for this delay and any inconvenience this may cause financial guardians
  4. Please note that the office will be closed on Monday 6th December 2021 for the St Andrew’s holiday. The office will re-open at 9am on Tuesday 7th December 2021. We apologise for any inconvenience this may cause
  5. The office will be closed on 21 January 2020 for a staff training event. Business will resume at 9am on Wednesday 22 January 2020 at 9am. Apologies for any inconvenience this may cause
  6. The office will be closed on Monday 9 September 2019 for the local public holiday and will re-open at 9am on Tuesday 10th September. We apologise for any inconvenience this may cause
  7. Please note that there is an issue accessing and using EPOAR. This has been reported to our supplier and we hope to provide an update on the position soon. We apologise for any inconvenience this may cause
  8. Please note that the office will be closed on 29 January 2019 for staff training. We will re-open at 9am on 30 January 2019. Apologies for any inconvenience that this may cause
  9. The office will be closed for the May Day holiday on 7 May 18. We will re-open at 9am on Tuesday 8 May 18 at 9.00am. We apologise for any inconvenience this may cause
  10. This office will be closed again tomorrow Friday 2 March 2018 due to the adverse weather and transport difficulties. We expect to open again as normal on Monday 5 March 2018. Apologies for any inconvenience caused