How long will it take?

Our target is to process powers of attorney (PoA) within 30 working days of receiving the document. However we are able to process EPOAR submissions more quickly than those sent us by post.

If submitting by post and there is a genuine urgency we can process the documentation quicker or if the PoA has already been sent to us and you wish to request this expedited service please complete our form. Completed forms can be emailed to or posted to us.

When we receive your request, we will consider the reason(s) stated. If the request is granted the PoA will be processed within 5 working days. An acknowledgement will be issued advising if the request has been refused. 

Weekly updates are available of our current processing times on the News page.